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Our firm investigates business entities that have committed some form of fraud or deceptive business practice, which has harmed a group of consumers in a similar manner. We have successfully resolved numerous consumer fraud claims, helping thousands of people recover their losses. For the last six decades, our firm has stood up to unscrupulous corporate organizations to help consumers in a wide range of consumer fraud matters.

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Both federal and state laws prohibit unfair and deceptive debt collection practices. The following is a list of what debt collectors can and cannot do while trying to collect money from consumers. While this list is detailed, it is not exhaustive and does not take the place of solid legal advice. The best way to protect your legal interests when you are having problems with a debt collector is to contact a qualified attorney. Please contact us to speak with a qualified consumer fraud lawyer who can help you.

What a debt collector CAN do:

• Contact you by mail, telegram, telephone, and fax or in person.
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• Contact your attorney or a co-signor to the debt
• Send one letter to your former employer to find out where you live and/or your phone number.
• Contact another third party only once to inquire about where you live, your phone number, and/or your current place of employment.

What a debt collector CANNOT do:

• Contact you repeatedly or at unreasonable times. Debt collectors are not allowed to contact you before 8 am or after 9 pm, unless you have given them express permission to do so.
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• Contact you at inconvenient places. For instance, if the debt collector knows or should know that your employer does not wish for him/her to call you at work, they are prohibited from calling you at work.
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• Contact you after you have written them a letter asking them to cease contact, unless it is to inform you of a specific action they are taking.
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• Contact a third party (besides your attorney) to discuss any details of your debt. They may not contact third parties more than once to find out your place of residence, employment, or your phone number.
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• If you have an attorney the debt collector cannot contact you any longer and must speak with your attorney, if desired.
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• Intimidate, harass, oppress, or abuse you. They cannot threaten to use violence or force, have you arrested, and the like.
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• Use foul or abusive language when speaking or writing to you
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• Publish a list of people who have outstanding debt.
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• Falsely threaten to refer your case to an attorney, repossess your belongings, harm your credit rating or the like. However, a debt collector can warn you that your case will be given to an attorney or sent to a collections agency if that is indeed the case.
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• Make any false or misleading statements.
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• Collect any amount greater than your debt
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• Use deception to make you accept calls
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• Contact you by postcard
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• And more.
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To learn more about other violations that debt collectors can commit, you may wish to contact your Attorney General’s office or the Federal Trade Commission. If you have been the victim of a fraudulent debt collector, please contact us to learn more about your legal rights and options. Our qualified consumer fraud lawyers can evaluate your case free of charge to determine the best way to protect your legal rights and interests.

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Consumer fraud class action lawsuits are specifically designed to help individuals who have been similarly aggrieved to pursue a common goal – namely to hold the deceptive business accountable for any damages suffered. Thus, consumers who have been defrauded by a corporation or other entity may file a consumer fraud class action lawsuit on behalf of themselves and others to seek compensation for their shared grievance.

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If you feel you have been the victim of consumer fraud or any type of fraud, please contact us to learn about your legal rights and options. WE VALUE YOUR PRIVACY: any information you provide on this secure form will be held in the strictest confidence and will only be used by our attorneys to determine how we can help you.

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